Pauline Gray

Medical Agency Senior Administrator

I joined the Ontime team in November 2018, as a Medical Correspondence Administrator, coming from a public sector background.

This role has been both challenging and fulfilling. I understand how important it is that all our correspondence is dealt with efficiently, and I made it my goal to get everything up to date and create a more efficient system, which I achieved.

I am always willing to go the extra mile to ensure our clients and staff get the best service. My achievements would not have been possible without all the help, support and encouragement of the beautiful Ontime Team. In June 2023, I moved to the role of Medical Agency Senior Records Administrator, I feel I have adapted well to my new role and grown in confidence. My promotion and celebrating my 5 years’ service with Ontime are two of my biggest achievements.

My favourite quote is: Coming together is a beginning, Staying together is progress, Working together is Success.

I’ve been described as confident, entertaining and fun to be around. I can also be assertive when it comes to making decisions in my life whether professional or personal. I have an artistic nature and therefore enjoy the company of people with similar interests. I enjoy getting involved in activities that require a little more effort and am not afraid to break a nail.

I enjoy having fun, blue skies, stirring music, good health, laughing, walking by the sea, walking on crunchy snow, visiting new places, and spending time with my family