Melissa Mellett

Medical Agency File Handler

Melissa Mellett

I joined the team in 2017 after coming from a customer service background as the correspondence administrator for Ontime.

The role involved dealing with incoming mail, scanning and allocating to the file handlers. In November 2018 I was promoted to a medical agency file handler and I am now part of the Ontime RTA team.


I enjoy socialising with my friends, family and partner outside of work and taking my 2 chocolate Labradors for walks. I enjoy spending time at the cinema, going out for meals and I also enjoy reading.